01Data we collect
Account details (name, work email, role), usage data of the platform, and manufacturing quality records you choose to connect, such as deviations, batch records and CAPA data.
02How we use it
Only to provide and improve the service: running investigations, generating reports and supporting your users. We never sell data or use customer records to train models for other customers.
03Where it is stored
Data is hosted in the EU by default, with regional hosting available. Processing follows GDPR and the Swiss FADP.
04Retention
Quality records are kept for the retention period defined in your contract and GMP requirements, then securely deleted.
05Your rights
You can request access, correction, export or deletion of your personal data at any time by contacting devia@visium.com.
Last updated: September 2026